Privacy Policy

Privacy Policy

Elite Industrial and Refractory (“Elite”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://eliterefractory.com/), use our services, or interact with us in any other way.

Details about information we collect:

We may collect the following information from you:

Personal Information: This may include your name, email address, phone number, mailing address, and other information you provide to us when you contact us, create an account, or use our services.

Usage Data: This may include information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct.

Device Information: This may include information about the device you use to access our website, such as your IP address, browser type, operating system, and device model.

How We Use Your Information

We may use your information for the following purposes:

To provide and improve our website and services

To process your requests and respond to your inquiries

To send you marketing communications (with your consent)

To personalize your experience on our website

To analyze how our website is used

To comply with legal and regulatory requirements

Disclosure of Your Information

We may disclose your information to the following third parties:

Service providers: We may share your information with service providers who help us operate our website and provide our services.

Business partners: We may share your information with business partners with whom we offer joint services or promotions.

Legal requirements: We may disclose your information if we are required to do so by law or in response to a legal process.

Your Choices

You have the following choices regarding your information:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

You can access and update your information by contacting us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.